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Wash hands frequently

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Wear a mask or
face covering

With Your Help, We Can Have a Safe & Successful Season!

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Stay 2m apart everywhere.

Please help us by following these practices.

What To Expect This Season

 

 

We are looking forward to welcoming everyone back for some fun in the snow!  COVID-19 continues to impact our operations and the changes in government regulations mean that some things will be different from 2020-2021.  

The health and safety of our guests and staff are of the utmost importance, as is being as accessible as possible.  Health and safety measures can change and may be out of our control.  We will be watching for any changes to the Provincial Guidelines and updating our protocols as required.  Your patience and kindness are appreciated as we all work through this together. 

 

Outdoors will be very similar to last season.  Ticket pickup will be at the outdoor window and masks will be required in these areas: ticket line, lift lines, on the lifts, at the top of the tube run, in lessons, etc.  You do not have to show proof of vaccination or a negative test result to pick up your tickets and enjoy time outside on the hill. 

 

The rental shop is considered retail space, so will operate at 1/3 capacity.  While access is still limited, this allows more people in the rental shop at one time than last season.  Masks are required indoors and in the outdoor lineup. 

 

Masks will be required in the chalet unless you are seated at a table eating and drinking. They will also be required during lessons.

 

 

These are challenging times and we appreciate your understanding and cooperation as we look forward to a safe, healthy, and fun season. 

Tawatinaw Valley Ski Club Board 

 

COVID Related FAQ’s 

Will there be a limit on how many people can visit per day? 

Right now there is no limit, due to the large area for people to be physically distant. 

Space in the buildings will be limited and there may be times you’ll have to line up to get in the chalet or rental shop. Please come prepared to be outside the majority of your visit. 

Will the cafeteria be open? 

Yes, the cafeteria will be open. You will be able to pre-order food for timed pick-up. 

The deck is a licensed part of the chalet. Masks will be required in the chalet unless you are seated at a table eating and drinking. You are welcome to bring lawn chairs to sit and eat outside or you may choose to eat in your vehicle or at the picnic tables. 

Will you be accepting cash? 

Yes, but if possible please use credit, debit, or gift cards. 

Will you have a Terrain Park? 

YES! Both the large and mini-parks will be open. 

Can I purchase a lift ticket or rental the same day I want to ride? 

Yes, but please book online in advance of when you arrive at the hill. 

Can I come to the cafeteria if I’m not using the other hill facilities? 

Yes.. The deck is also a licensed part of the chalet . Masks will be required in the chalet unless you are seated at a table eating and drinking. All menu items are available for takeout. 

What about Pub Night? 

Pub Night is back on Selected Saturdays. 

Tables must be booked online in advance with a $20 deposit which will be applied to your food and beverage bill. Maximum of six people per table. Tubing time slots must be booked in advance as well.  The deck is a licensed part of the chalet also. Masks will be required in the chalet unless you are seated at a table eating and drinking. 

Where are masks or face coverings required? 

A mask or face covering will be required inside our chalet and rental shop. Masks or face coverings will also be required outside where physical distancing may not be possible, such as line ups for ski lifts, rental equipment, ticket sales, and when on lifts and in lessons. 

Masks/face coverings may be removed when sitting at a table eating or drinking. 

Persons ≤ 2 years of age will not be required to wear a mask or face covering. 

Ski masks that have holes or vents in them are not considered acceptable face coverings. 

We understand that there are varying opinions on this subject. We respect your opinions and hope that you will respect that we are required to follow this policy and will be respectful to our staff and volunteers.

Rentals

All rental equipment can be booked online in advance.  Rentals can be added to your cart after you book your visit.  You will complete the rental information form and waiver as part of the online process.

Please note that we will have to limit the number of people in the rental shop at any given time due to government regulations and to maintain physical distancing.  Please follow the signs and instructions from our staff.

Please go to the chalet to pick up your lift ticket(s) before going to the rental shop.

A mask or face covering will be required inside our chalet and rental shop.  Masks or face coverings will also be required outside where physical distancing may not be possible, such as line ups for lifts, rental equipment, ticket sales and when on lifts and in lessons. (Persons ≤ 2 years of age will not be required to wear a mask or face covering)

Tubing

Tubing rentals will be for 1.5 hours (e.g. 10:00 – 11:30, 12:00 – 1:30, etc.).  The ½ hour between time slots will allow our staff to sanitize the tubes for the next users.

Privacy Policy 

Tawatinaw Valley Ski Club is committed to ensuring that your privacy is protected. If you are prompted to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement. 

Tawatinaw Valley Ski Club may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are satisfied with any changes. This policy is effective from 1 November 2021in perpetuity, or until otherwise indicated. 

What Information Is Collected 

We may collect the following information: 

· Name, company, and job title 

· contact information including email address 

· demographic information such preferences and interests 

· other information relevant to user surveys 

How Collected Information Is Used 

Tawatinaw Valley Ski Club requires this information to understand your needs and provide you with a better service and in particular for the following purposes: 

· Tawatinaw Valley Ski Club may use the information for internal record keeping; 

· Tawatinaw Valley Ski Club may use the information to improve our products and services; 

· Tawatinaw Valley Ski Club may use the information to determine the geographic areas our users reside in, for required reporting to Municipalities and/or grant applications; 

· Tawatinaw Valley Ski Club may periodically send information which we think you may find interesting using the email address which you have provided. 

Security 

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. 

Cookies 

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. 

Tawatinaw Valley Ski Club uses traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. Tawatinaw Valley Ski Club only uses this information for statistical analysis purposes and then the data is removed from the system. 

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. 

Controlling Your Personal Information 

You may choose to restrict the collection or use of your personal information in the following ways: 

· Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct communicative purposes. 

· If you have previously agreed to us using your personal information for direct communicative purposes, you may change your mind at any time by writing to or emailing Tawatinaw Valley Ski Club at guestservices@tv4s.ca 

· We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. 

Links to other websites 

This website may contain links to other websites of interest. However, once you have used these links to leave this site, you should note that we do not have any control over that other website. Therefore, Tawatinaw Valley Ski Club cannot be responsible for the protection and privacy of any information which you provide 

whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

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Stay home if sick.

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Including lift lines